FAQs

Contracts are written based on 7,000 gallons per load, however, you will be charged for the actual net gallons delivered.

Clear Diesel, Red Dyed Off-Road Diesel, and Jet Fuel/Jet A.

Maximum Price Contract – The customer has contracted to pay a predetermined maximum price, but at the time of delivery, if the normal rack pricing is lower, the customer will receive the lower price.

Fixed Forward Contract – A contract between the seller and the buyer to deliver fuel during a specific delivery period at a fixed price with the only fluctuation being the basis.

Collar Contract – Provides the buyer with both a maximum price that they will pay for fuel, and also establishes a minimum price that the customer will pay during the delivery PERIOD.

Contracts can be written at any time, however, in the past the majority of contracts were written in January and February because historically, heating oil futures are lower during these months.

No! Even though our participants have seen significant savings in prior years, this program is designed to help you manage your operating costs by knowing approximately what you will be paying for fuel, and savings are not guaranteed.

EFT is preferred, however, standard 10-day terms are offered as well. At the time of contract execution, a 15% deposit is required, which you will deduct from your total invoice once the fuel has been delivered.

COS can deliver any day during the calendar month booked, so you have an average 30-day window for delivery and 72 hours notice is required (i.e., if you need delivery by Wednesday afternoon or Thursday morning, it is highly recommended you call and place your order by Monday at noon).

You must take delivery once under contract! We understand that unforeseen circumstances and weather conditions play a role in fuel usage for most of our customers. We recommend booking approximately 75% of your anticipated volume to be safe. You also have the option of having the load(s) delivered to another site/address and in this case there may be additional transportation/freight charges.

Yes! We are proud to provide both new and used oil services, including used oil filter services and used antifreeze services.

Absolutely not! Our used oil reclamation services are free of charge. We also pick up used oil filters and used antifreeze free of charge with a used oil pick-up.

COS is proud to have two nationally-certified Shell Distributor Front-Line Technical Support experts who perform plant assessments free of charge.

We carry all major brands, and offer bulk services for Pennzoil, Shell, Castrol, Quaker State, Motorcraft, Schaeffer, Pure Guard, Wear Guard, Delta Pride, and Eneos products.

COS is one of the largest fully integrated petroleum distributors in the country. We proudly service the automotive, heavy duty, and commercial and industrial industries.

It works by attaching your bank account to your Central Station Preferred Payment Card.

With your card, you will get an instant discount on every fuel purchase!

No, your Central Station Preferred Payment Card is not a credit card. It functions like an electronic check, similar to a debit card.

No, it will not affect your credit history.

All you need to get your card is: a U.S. checking account, an active email address, your driver’s license, and you must be at least 18 years old.

It’s easy! You can simply ask your Central Station team member OR visit us Online at: https://secure.paymentcard.com/centrailoil/#.